# Terms and Conditions
**Last Updated: July 16, 2026**
Welcome to Walktrend ("we," "us," "our"). These Terms and Conditions ("Terms") govern your access to and use of our website located at walktrend.in (the "Site") and the purchase of footwear and related products through our Site. By accessing or using the Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use the Site.
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## 1. General Information
Walktrend is an online retailer of shoes, sneakers, boots, sandals, and related footwear accessories. These Terms apply to all visitors, users, and customers of the Site.
We reserve the right to update, change, or replace any part of these Terms by posting updates to this page. Continued use of the Site after changes are posted constitutes acceptance of those changes. We recommend reviewing this page periodically.
## 2. Eligibility
By using this Site, you confirm that you are at least 18 years of age, or are using the Site under the supervision of a parent or legal guardian. You also confirm that all information you provide is accurate, current, and complete.
## 3. Account Registration
To place an order, you may be required to create an account. You are responsible for:
- Maintaining the confidentiality of your login credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms or are used fraudulently.
## 4. Products and Product Descriptions
We strive to display our shoe products, including images, sizing charts, colors, and descriptions, as accurately as possible. However:
- Actual colors may vary slightly depending on your device's display settings
- Sizing may vary by brand and style; please refer to our size guide before ordering
- We reserve the right to limit quantities, discontinue products, or correct errors in product listings, pricing, or descriptions at any time without prior notice
## 5. Pricing and Payment
- All prices are listed in [Currency] and are subject to change without notice
- Prices exclude applicable taxes and shipping fees unless stated otherwise
- We accept payments via [list accepted payment methods, e.g., credit/debit cards, UPI, net banking]
- In the event of a pricing error, we reserve the right to cancel any order placed at the incorrect price, and you will be notified and refunded in full
## 6. Order Acceptance and Cancellation
Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for reasons including but not limited to:
- Product unavailability
- Errors in pricing or product information
- Suspected fraudulent activity
- Issues identified by our credit/fraud verification process
You may cancel an order before it has been shipped by contacting our customer support team at [support email/phone].
## 7. Shipping and Delivery
- Delivery timelines mentioned on the Site are estimates and not guaranteed
- Risk of loss and title for products pass to you upon delivery to the shipping carrier
- We are not responsible for delays caused by courier partners, customs, weather, or other events beyond our control
- Shipping charges, if any, will be displayed at checkout
## 8. Returns, Exchanges, and Refunds
- Shoes may be returned or exchanged within [X days] of delivery, provided they are unworn, unused, and in original packaging with tags intact
- Certain items (e.g., final sale, customized, or hygiene-sensitive products) may not be eligible for return
- Refunds will be processed to the original payment method within [X business days] of receiving and inspecting the returned item
- For detailed steps, please refer to our [Return & Exchange Policy]
## 9. Intellectual Property
All content on this Site, including but not limited to logos, product images, text, graphics, and design, is the property of Walktrend or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content from this Site without our prior written consent.
## 10. User Conduct
You agree not to:
- Use the Site for any unlawful purpose
- Attempt to gain unauthorized access to our systems or other users' accounts
- Post or transmit any harmful, offensive, or fraudulent content
- Interfere with the proper functioning of the Site, including through malware or automated scraping tools
## 11. Reviews and User-Generated Content
If you submit reviews, ratings, or comments on our Site, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, and display that content in connection with our business. You agree not to submit content that is false, misleading, defamatory, or infringes on any third party's rights.
## 12. Limitation of Liability
To the fullest extent permitted by law, Walktrend shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Site or purchase of products, including but not limited to loss of data, revenue, or profits. Our total liability for any claim arising from your use of the Site shall not exceed the amount paid by you for the relevant order.
## 13. Warranty Disclaimer
Products are provided on an "as is" and "as available" basis. While we take care to ensure product quality, we make no warranties, express or implied, regarding merchantability, fitness for a particular purpose, or non-infringement, except as required by applicable consumer protection laws.
## 14. Third-Party Links
Our Site may contain links to third-party websites (e.g., payment gateways, social media, courier tracking). We are not responsible for the content, privacy practices, or terms of use of these external sites.
## 15. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
## 16. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts located in chandigarh.
## 17. Termination
We reserve the right to suspend or terminate your access to the Site at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
## 18. Contact Us
If you have any questions about these Terms, please contact us at:
**Walktrend**
Email: admin@walktrend.in
Phone: 8847225778
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*By using this Site, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.*